Support Quality Page
What This Page Does
Shows Support Specialists, Platform Staff, and Platform Admins aggregate outcomes, resolved-case satisfaction, recurring issue categories, and knowledge enablement gaps from persisted support cases in the last 90 days.
How To Use This Page
- Open Support Quality from Support navigation.
- Review resolution outcomes and note that missing satisfaction values mean no requester response was recorded.
- Review recurring categories and the open-case count before choosing a follow-up.
- Use an enablement gap to prioritize a support article, macro, playbook, or product follow-up, then link guidance to future cases.
Page Link
/mission-control/support/quality